LG Chem opens its first European Customer Solutions Center in Germany

LG Chem opened its first European Customer Solutions Center (EU CS Center) in Frankfurt, Germany, to provide comprehensive technology solutions for its European-based partners.

LG Chem’s first European Customer Solutions Center in Frankfurt.

With the opening of the EU CS Center, LG Chem aims to reinforce its status and presence in the European market by promptly responding to customers’ needs for technical support and provide comprehensive technology solutions, such as product development, quality improvement and productivity enhancements.

The South Korean-based company started building the EU CS Center in 2021 with an investment of US$37.6 million, the newly-built three-story center consists of about 7,400 square meters.

The center accommodates pilot plants and processing lines for works such as extrusions and injections, and dedicated laboratories that play a key role in technical product qualification and customer service.

“We are very pleased to introduce our new European Customer Solutions Center, which will become a hub for creativity and innovation and maximize our customers’ satisfaction,” said Shin Hak-cheol, CEO.

LG Chem currently operates four CS Centers all around the world – one in South Korea, two in China and one in Germany. The company is also planning to build another CS center in the US by 2023 to extend its business around the globe.